NOTICE TO PATIENTS
In accordance with Texas Health & Safety Code 181.105, patients are entitled to instruction regarding:
Requesting medical records
Contacting the applicable licensing authority
Filing a consumer complaint
HOW TO REQUEST YOUR MEDICAL RECORDS
Step 1:
Submit a written request to our office by:
Email: info@abelhandschiro.com
Mail: Abel Hands Chiropractic
2901 Ashley Oak Drive Ste. 200
Schertz, TX 78154
In person during normal business hours
Step 2:
Include the following information:
Full Name
Date of Birth
Phone Number
Date of Treatment requested
Specific records requested
Signature and date
Step 3:
Provide a Copy of a valid government- issued photo ID
Step 4:
Our office will process your request in accordance with applicable Texas Law and HIPAA regulations.
Reasonable copying and mailing fees may apply as permitted by law.
For questions regarding records request, contact our office at 210-368-2220
CHIROPRACTIC LICENSING AUTHORITY
Contact Information
Texas Chiropractors are regulated by the:
Texas Board of Chiropractic Examiners
Website: https://www.tbce.state.tx.us
Phone: (512) 305-6700
Mailing Address:
Texas Board of Chiropractic Examiners
1801 Congress Avenue Ste. 10.500
Austin, Texas 78701
HOW TO FILE A CONSUMER COMPLAINT
Patients may file a consumer complaint regarding protected health information, privacy rights, or health care concerns
under Texas Health & Safety Code 181.103.
Step 1:
Visit the Texas Attorney General Consumer Protection Website:
https://www.texasattorneygeneral.gov/consumer-protection
Step 2.
Complete the online complaint form or request a paper complaint form.
Step 3.
Provide:
Your contact information
Name of the provider or facility
Description of the complaint
Relevant dates and supporting documents
Step 4:
Submit the complaint through the Attorney General's Website or by mail.
Attorney General Consumer Protection Division
PO BOX 12548
Austin, TX 78711-2548
Phone: (800) 621-0508
This Notice is provided pursuant to Texas Health & Safety Code 181.103 and 181.05
